About Us

Shop LC is a national home shopping network where our purpose is to deliver joy 24/7/365. Whether you are shopping for beautiful jewelry, trendy new accessories, skincare products, home decor or more, you’ll love our products. Shop LC makes Austin, TX its home.

Over the years, Shop LC has evolved into an expansive shopping experience beyond jewelry and gemstones. We now feature handbags, fashion accessories, beauty essentials, the latest in cooking and kitchen supplies, and luxurious bedding and bath products for the whole family.

DELIVERING JOY TO OUR COMMUNITY

Shop LC gives back to communities around the world through our corporate social responsibility. Leading the way is our One for One program. By partnering with groups like Akshaya Patra and No Kid Hungry, we are feeding children around the world. We also partner with local groups like Soldiers Angels to provide food and goodies to over 200 Veterans in Austin, Texas.

Payment

	

	

                        We accept Visa, MasterCard, Discover and American Express through PayPal.

If payment is made via PayPal, then we only ship to a PayPal CONFIRMED ADDRESS

We expect payment by PayPal within 48 hours of an auction ending (most auctions will require immediate payment). 

Please do not send checks or postal orders as they cannot be accepted.

Shipping

	

	

                        Shop LC ships all items within 1-2 days of receiving order with more specific shipping times on each listing. 

You will receive notification of any delay or cancellation of your order.  

Damaged Shipments - We fully insure all of our shipments and if a delivery is damaged, we will gladly replace the product or give you a refund for the full amount of the merchandise. 

If the carrier tracking shows as delivered, Shop LC will not be liable to provide refunds. (Subject to case by case basis) 
We ship to PO box only via DHL, No Deliveries to PO boxes via UPS. 
Two Day and Overnight shipping are not available for PO box.

Returns

	

	
All our items come with a 100% guarantee. If you are not satisfied with your purchase, you can send the item for a FULL REFUND with no questions asked. We are proud to have an unconditional, 'no hassle-no questions asked' 60-day money back guarantee. You may return it to us within 60 days after receipt and receive a full refund less shipping fees. Your 100% satisfaction is our top priority.
We pride ourselves in carrying high quality items and we hope that you will be pleased with your purchase. We want you to be 100% happy with the products you receive! If you are not satisfied with your purchase contact us anytime between 6 a.m. to 6 p.m. CST, Monday through Friday, within 60 days of receiving your item. 
Items must be returned in original condition, with tags and the filled-out Return Form included in the package if applicable, within 60 days of purchase.
If you are not 100% happy with your purchase, you can either use your own return label or kindly go to ebay and Start your Return. Select the item you want to return in your purchase history on My eBay. Ship the item back as soon as possible. Expect your money back within no later than 7 business days.
Please feel free to contact us in case you have issues in returning your purchases. 
To ensure a prompt refund we ask that you please follow the above directions
Items returned outside of the 60-day policy may not be accepted by Shop LC.

Feedback

We are a growing seller and every single feedback counts for us. We really want to improve and serve you better hence we please request you to contact us once before you leave a negative and neutral feedback. Your 100% satisfaction is our MAIN PRIORITY. Please leave your feedback following  this link :  https://www.ebay.com/fdbk/leave_feedback